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Monday, July 2, 2007

Conference Call Basics

The demand for companies to hold a conference call is on the rise. This increase in demand is largely due to the large number of employees who telecommute or work form home. Many companies also have staff at different locations and scheduling a regular meeting where everyone can be present is almost impossible. Holding a conferencing call is the perfect solution to this issue.

There are many different methods used for holding a conference call. Of course, you could just have all of the people involved dial the number of the person chairing the meeting, but this can prove extremely expensive – especially if attendees are in different areas of the country or even the world. The answer is to use a conferencing call service.

Conference call services are extremely simple to use. You do not need a special phone to participate, although one with a speaker facility is far more comfortable for the arm! The organizer of the meeting contacts one of the conferencing call service providers and schedules the date and time of the meeting. All participants are then sent an invitation with a unique number that they can use to dial in to the meeting. It really is as simple as that. The hosting company is responsible for all of the technical work involved in bridging all of the attendees into one conference call flawlessly.

The cost of this type of basic conferencing call has been reduced significantly and you may expect to pay $100 for a 5-person conference that lasts 30 minutes. If your company is going to hold a regular conference call, for weekly progress reports for example, then there are monthly flat rate services available. These can be as low as $30 per month. The added benefit of this service is that you are often allocated a toll-free number for your regular conferencing call – reducing the cost further.

The cheapest type of conferencing call is one that has been booked in advance. This gives the hosting company more time to set up the bridging service. However, the fluid nature of business today means that a conference call may be required at the last minute. There are a number of services that provide this immediate conferencing call service. The prices vary greatly, depending on the timing and number of attendees required.

Most conferencing call requests are simply to have a number of participants able to connect into a meeting. There is usually no need for any operator assistance as the attendees dial in to the conference call and the rest is left to them. This works very well for the majority of audio conferencing, but there are certain occasions where additional services are required. This type of operator assisted conferencing call requires much higher fees. If a company is holding an important conference call with potential clients, for example, it may be in their best interests to have this additional help to ensure that the call goes smoothly, leaving the participants free to negotiate rather than worry about the phone call itself.

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