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Wednesday, June 27, 2007

Conference Call to Improve Your Business Communication

The internet has brought with it endless possibilities and many advantages for internet users. Conference calling is no exception. This method of calling means that conversations can be held between more than just two people which makes conference calling very attractive for businesses.

Conference calling isn't only beneficial to businesses though, but also to those that would like to speak to family and friends.

There are so many conference call service providers that it is essential to take the opportunity of free trials before you go ahead and sign up with any particular provider. The internet has made this possibility easier than ever. One very important point to remember though is that many free trial registrations will require you to place a credit card on record with them, so remember to cancel the subscription if you do intend on staying with the provider before the trial period ends.

Conference calling possesses the opportunity to save both time and money, especially for business customers. A huge saving can be made solely on travel and accommodation expenses. Instead, meetings can be held online instantaneously, which also saves a lot of time usually taken up when traveling. Communicating with a company’s offices in many locations for regular staff meetings can be carried out with ease thanks to conference calling.

Conference calls allow the message to be much more professional than other methods that could be used over the internet. Message boards is an example of one technique that could be used, however they lack the personal touch that conference calls can give. With conference calls, we can hear what employees, employers or business associates have to say in real time. We can also provide or listen to the emphasis on different parts of the call, which can convey the importance of a point for a example or the enthusiasm or disappointment of another point. It is sometimes difficult to get a point across using purely text, so a conference call is certainly beneficial in this way.

As mentioned earlier, taking the opportunity of a trial with conference call service providers is very important if you are to find a service that will suit what you are after. Ensure that the service has high sound quality so that the call can take place uninterrupted, and also research into which provider can offer what you need within your budget.

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How to Conference Call

Conference calling is one of the best business solutions to conduct a meeting over the telephone, in which more than three persons can participate to share some points. Or in other words, it is a means of communicating with more than one person simultaneously, without actually being physically present at a designated place. Conference calling offers mainly three modes for communication, i.e., audio, video, and web based conference calls. It is obvious that these conference calls eliminate a major cost for the companies, and therefore, are very much advantageous for the organizations. Some of the advantages offered by these conference calls are:

Cost Effective Process: Though the fee for availing the service varies with service providers, yet conference call is a much economical option to conduct a virtual meeting and to convey the message to the people concerned. Because in conducting a meeting with the conventional processes, a lot of travel expenses and hotel accommodation expenses are involved; whereas in case of conference calling, nothing of that sort is required.

Time saving process: It is as easy as thinking of talking to some persons and you can make a conference call immediately. Usually it is very good option for conferences that are called on very short notices. It also does not involve any loss of work and the message can be conveyed at a faster pace.

Helps in relation building: It is sometimes difficult for a business to conduct meetings for every segment of employees at regular intervals, which may lead to some misconceptions among employees and they may feel neglected. However, conference calling can eliminate such situations and helps in building good employer-employee relationship.

Simple and easily accessible: The service provider links the persons to be involved in a conference call and the persons do not need to have any special equipment for the same, as it simply linked with the ordinary phone or mobile phone. The person conducting a conference call is facilitated with a speaker, so that all persons involved must be heard at that point. The other persons can talk with the main conductor from their places.

Facilitate Data transfer: Audio conference calling is limited only to transfer instructions or views verbally; but via video conferencing, it is possible to transfer presentations or data to all the persons. With this service there will be no mistakes in sending and receiving instructions, as if there is any, one can clear it immediately and correct it.

Distance is not a problem: With the help of conference calling, the limitations of distance can be eliminated, as it can be used for talking to persons anywhere around the globe. That is why it is most commonly used by small as well as big business houses for communication purposes.

From the above advantages that conference calling provide, we can easily gauge the importance that they hold for any business model and organization setup—they are indispensable!

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